Privacy Policy

1. Introduction

Welcome to ZLIP Programme ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

By using our app, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our app.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Account Information: Email address, display name, profile picture (when using Google Sign-In)
• Usage Data: App usage patterns, viewing history, preferences, and interactions
• Device Information: Device type, operating system, unique device identifiers, IP address
• Log Data: App crashes, performance data, and technical information

2.2 Automatically Collected Information

We automatically collect certain information when you use our app:

• Analytics Data: App performance, user behavior, and feature usage
• Technical Data: Network information, browser type, and device capabilities
• Content Preferences: Your viewing history and content interactions

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide, maintain, and improve our streaming services
• Personalization: To customize content recommendations and user experience
• Authentication: To verify your identity and manage your account
• Communication: To send important updates and service notifications
• Analytics: To analyze app usage and improve performance
• Legal Compliance: To comply with applicable laws and regulations

4. Third-Party Services and Advertising

4.1 Advertising Services

Our app integrates with third-party advertising services:

• OnClick Media: We use OnClick Media for advertising purposes. Their privacy policy can be found at their respective websites.
• VAST Ads: We may display video ads using VAST (Video Ad Serving Template) technology.
• Ad Tracking: These services may use cookies and similar technologies to track ad performance and user interactions.

4.2 Third-Party Analytics

We use third-party analytics services to understand app usage:

• Firebase Analytics: For app performance and user behavior analysis
• Google Services: For authentication and analytics purposes

4.3 Third-Party Content

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites.

5. Data Storage and Security

5.1 Data Storage

Your data is stored using the following methods:

• Local Storage: Some data is stored locally on your device for offline access
• Cloud Storage: User data and preferences are stored securely in Firebase
• Cache: Content is cached locally to improve performance

5.2 Security Measures

We implement appropriate security measures to protect your information:

• Encryption: Data transmission is encrypted using industry-standard protocols
• Access Control: Limited access to personal information on a need-to-know basis
• Regular Updates: Security measures are regularly reviewed and updated

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our app
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• User Consent: When you explicitly consent to such sharing

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Opt out of certain data collection and processing
• Consent Withdrawal: Withdraw consent for data processing

8. Children's Privacy

Our app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

10. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. We will delete or anonymize your information when it is no longer needed, unless retention is required by law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

13. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the jurisdiction in which we operate. Any disputes arising from this policy will be resolved in the appropriate courts of that jurisdiction.